Administration
Care Manager II — Case Management | Longview, TX
13-Week Contract | Days | 5×8-Hour Shifts
This acute care role places you in a fast-paced environment managing a daily caseload of 20–25 patients. Working Monday through Friday (8:00–17:00, with possible 7:30 AM start), you will drive patient progression from admission through discharge, ensuring safe transitions and appropriate post-acute placement.
Role Overview
The Care Manager II collaborates with physicians, nursing staff, and the interdisciplinary team to coordinate care, manage length of stay, and develop individualized discharge plans. You'll serve as a patient advocate, identify and resolve barriers to care, and connect patients and families with community resources and post-acute services.
Key Responsibilities
- Conduct utilization reviews applying MCG and InterQual criteria
- Coordinate discharge planning from time of admission
- Facilitate referrals for home health, hospice, skilled nursing, acute rehab, DME, and behavioral health services
- Participate in daily multidisciplinary rounds and escalate cases to Physician Advisors as appropriate
- Document thoroughly in the medical record per regulatory and departmental standards
- Monitor length of stay metrics and proactively resolve delays
Requirements
- Minimum 2 years of clinical experience; acute hospital case management experience required
- BSN (preferred) or Master's in Social Work (MSW) required
- Active RN or LMSW licensure in Texas required for new hires
- Strong working knowledge of utilization management, discharge planning, and managed care reimbursement
- Certification in Case Management preferred; BLS preferred
- Must be comfortable working until all cases are completed for the day
Note: This is a high-volume, high-acuity environment requiring strong multitasking, critical thinking, and communication skills.